Terms & Conditions

U-Jay s.r.l. is the owner of website www.u-jay.com. U-Jay s.r.l. invites the guests to pay attention to following Terms & Conditions before to complete any purchase on u-jay.com.

Privacy Account

To purchase our products, customers must complete all required field with real data. In case of registration, the data released is protected by law and for any violation of the registered account, it is suggested to make it known to U-Jay. For information on how to use your data, see our Pivacy Policy.


To make purchases on the site, we will ask our customers to provide personal information as follows:

- Name

- Surname

- Address

- E-mail.

- City

- Zip Code

- Country

- Telephone number

All these data are mandatory and must be real.

Then you will be asked for the payment method that the customer chooses and will guarantee the correctness of billing data.

The information and data released by the customer can be checked under credit card payment. The personal information provided may be disclosed to a credit forecasting or fraud prevention agency, which may maintain a record of such information.

For more information on how to use your data, please see our privacy policy.

Returns Policy

If the customer wants to make a return, you can contact U-Jay at info@u-jay.com.

The return can be accepted if submitted at the latest within 14 solar days by specifying the following data:

- Order number

- Product code or SKU

- Reason for return

- Telephone number

- E-mail

Shipping and packaging costs will be borne by the customer.

The address to which the goods have to be shipped is:

U-Jay srl

Piazza della Repubblica, 10

20121 Milan (MI)


When the goods arrive, it will be checked by our staff to verify if there's no damage or tampering during shipment or by the customer.

Accepted the return policy, the customer will be refunded.

Returns will be rejected if one of the points of the return policy is not respected.